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Terms And Conditions

Welcome to WebsProtocol – your trusted source for computer accessories, engine oil, vehicle parts, fashion, electronics, and more in Bangladesh. By accessing or using our website (www.websprotocol.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.


1. Acceptance of Terms

By using WebsProtocol’s services or placing an order, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please do not use our platform.


2. Product Information

We strive to provide accurate and up-to-date product information, including prices, descriptions, specifications, and availability. However, WebsProtocol reserves the right to correct any errors or omissions and to change or update product details without prior notice.


3. Pricing and Payments

All prices listed on the website are in Bangladeshi Taka (৳) and are inclusive of VAT unless otherwise stated. We accept various payment methods, including:

  1. Cash on Delivery (COD)
  2. Mobile Banking (bKash/Nagad)
  3. Bank Transfers
  4. Online Payment Gateways

Full payment must be received before order processing for prepaid transactions.


4. Order Confirmation and Delivery

After placing an order, you will receive a confirmation via email or SMS. Order delivery timelines depend on location and product type, typically ranging from 1 to 5 business days.

WebsProtocol reserves the right to cancel or delay orders due to unforeseen circumstances, stock unavailability, or verification issues.


5. Return and Refund Policy

We accept product returns and refunds under the following conditions:

  1. The item must be unused and in its original condition.
  2. You must notify us within 3 days of receiving the product.
  3. Certain products (engine oil, opened electronics, fashion items) are non-returnable unless damaged or defective.

Refunds (if applicable) will be processed through the original payment method within 7–10 business days.

For full details, refer to our Return & Refund Policy.


6. Warranty and Service

Items like computers, hardware, and engine oil may come with manufacturer warranties. Warranty terms, duration, and conditions vary by brand and product category. Please retain your invoice for warranty claims.

WebsProtocol is not responsible for warranty decisions made by third-party manufacturers or suppliers.


7. Intellectual Property

All content on WebsProtocol.com, including logos, product images, descriptions, blog content, and graphics, are the intellectual property of WebsProtocol or its partners. Unauthorized use, reproduction, or distribution is strictly prohibited.


8. User Responsibilities

You agree not to use our website:

  1. For fraudulent or unlawful activities
  2. To upload or spread malware, spam, or phishing links
  3. To violate the privacy or rights of other users

Violation of these terms may result in account suspension or legal action.


9. Account Security

Customers are responsible for maintaining the confidentiality of their login credentials. WebsProtocol is not liable for any unauthorized access resulting from shared or stolen login information.


10. Limitation of Liability

WebsProtocol will not be held liable for any indirect, incidental, or consequential damages arising from:

  1. Product misuse or mishandling
  2. Delivery delays beyond our control
  3. Third-party warranty rejections

Our liability is limited to the purchase price of the product in question.


11. External Links

Our website may contain links to third-party websites. WebsProtocol does not control or endorse these websites and is not responsible for their content, privacy practices, or terms.


12. Modifications to Terms

WebsProtocol reserves the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting. Continued use of the site signifies your acceptance of the revised terms.


13. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Dhaka.